Delivery options and charges
| Option | Charge | Free above | Time |
|---|---|---|---|
| Pick up at our Karur shop Vaiyapuri Nagar · we'll WhatsApp when it's ready | Free | - | Same day for most items |
| Karur home delivery Within Karur town limits | ₹49 | ₹999 | Same / next day |
| Courier — Tamil Nadu Tracked courier | ₹79 | ₹1,499 | 2–4 days after ready |
| Courier — rest of India Tracked courier | ₹129 | ₹2,499 | 4–7 days after ready |
The charge is calculated at checkout from your order value and delivery address.
When your order ships
- Delivery time starts once your gift is ready. Ready times are on each product page, for example same day for photo mugs and 2 to 3 days for LED name lamps.
- For personalised items, the ready time starts after you approve the design preview on WhatsApp.
- Orders confirmed after shop hours, or on public holidays, are processed the next working day.
Pickup
Choose pickup and we will WhatsApp you when your order is ready. Collect it from 2nd Cross, Vaiyapuri Nagar, Karur - 639002, any day of the week. Please bring your order number.
Tracking
For courier orders we send the courier name and tracking number on WhatsApp or email once the parcel is dispatched.
Address and delivery issues
- Please give a complete address and a reachable phone number. Re-delivery due to a wrong address may cost extra.
- If your parcel arrives damaged, take a photo or unboxing video and WhatsApp us within 48 hours. We will remake or refund as per our refund policy.
- Courier delays caused by weather, strikes or remote locations are outside our control, but we will follow up for you.
Bulk and corporate orders
Delivery for bulk orders is quoted with the order, based on weight and location. Ask on the bulk enquiry form.