Grievance Officer
As required by the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023:
| Name | Lingesh |
|---|---|
| Designation | Proprietor, Poppy Shoppy |
| Address | 2nd Cross, Vaiyapuri Nagar, Karur - 639002, Tamil Nadu, India |
| Phone / WhatsApp | +91 70104 00625 |
| buyatpoppyshoppy@gmail.com | |
| Hours | Monday to Sunday, during shop hours |
How we handle complaints
- Send your complaint with your name, phone number, order number (if any) and what happened.
- We acknowledge it within 48 hours and give you a reference.
- We resolve it within one month of receiving it, and tell you the outcome in writing.
If you are not satisfied
You can contact the National Consumer Helpline by calling 1915 or at consumerhelpline.gov.in, or file a complaint with the consumer commission at e-Daakhil. For personal data complaints you may approach the Data Protection Board of India after contacting us.
Seller information
Legal name: Poppy Shoppy (proprietorship). Registered address: 2nd Cross, Vaiyapuri Nagar, Karur - 639002, Tamil Nadu. GSTIN: 33BEMPL4354M1Z4.